Contact Number: 630-512-0400

Crystal Repairs

  • Overview
  • Process
  • Estimate
  • Form
  • Ship to

"This fabulous art piece has been in the family for over a hundred years,and the cleaning lady broke it!!"

If you have crystal, glass or ceramics that have been chipped or damaged in other ways don't fret.  Bring your damaged treasures to Crystal House.

You will understand why customers who need repairs on crystal/glass and ceramics are sent to us from major department stores and specialty shops.

The crystal and glass are usually repaired utilizing a 3-step process, i.e., cutting, grinding and polishing. In the industry, we call it cold glass work.  Furnaces, torches and kilns are not used for repairs.  That would be hot glass work where glass is actually melted.  So, if you have holes in your glass they cannot be filled. However, we can grind a piece down to eliminate a chip. Often, we can replace an entire base. 

We can also professionally bond together broken pieces using a process that requires ultra violet lighting. Only pieces that fit perfectly can be effectively repaired using this process.  It is not unusual to implement a combination of cutting, grinding, polishing and bonding to repair crystal/glass. Nor is it unusual for us to redesign glassworks into new works of art if needed.

Typical Pricing:

Common repair example Price        Depends upon...
UV glue-bond pieces together from a perfect, clean break, or with small art pieces, such as Swarovski, etc. $5 - $35/  size of broken piece, value of piece.
Remove chips from top of crystal goblets, flutes, stemware, etc. (our most common repair) $20 - $39  depth of chips; thickness of stemware; and value of piece. Price is usually $25.
Remove chips from top of flat-top bowl $50 - $150 depth of chips, thickness and weight of bowl; value of piece. More if bowl is very heavy.
Radical cut and reshape of thick lead crystal bow or vase. $150 - $400 amount and size of cuts, shape of piece, value of piece.

Note: Samples of Our Work will be displayed as Featured products. These pages will be prepared in photoshop to fill the space of featured product . . . image and text for each specific displayed job.

Simple submission order form where customers can list the item they are shipping to Crystal House for repairs.

Please note that "ordering" this "item" by adding it to your cart, and checking out, sends us your contact, repair, and payment information.

No money is actually charged when you submit this order, until we receive the item(s) for repair.

Do not fill out and send this form merely to answer a question about repair, or for an estimate only. This form is for those sending an item for repair. (Estimates can be obtained by just sending us some photos of the item(s) in need of repair.)

Please print an additional copy of this order and place it with the item(s) which you ship to us.

The carton should be double-packed;

No glass touching glass, or the wall of a carton;

No flimsy wrapping, as in one layer of bubble wrap, etc;

Do not tape pieces together, or ship little pieces touching each other.
Send to:
Crystal House
Attn:  Repairs
100 Bridge Street, Ste. 3
Wheaton, Illinois 60187