Shipping policy

Orders placed after 1:00 p.m. Central Time may ship the next business day. Items not immediately available may be placed on backorder without notice. If your credit card is declined, it will delay shipment of your order, possibly without notice. We are not responsible for delays caused if your credit is denied. Standard shipping is via U.P.S. Large orders may ship via truck. We may, at our discretion, double-box breakable items. Double boxing is $3.00/box. International shipments may require additional documentation fees. International customers are responsible for their own duties and taxes. Claims: We do everything possible to pack things carefully for you, including double-boxing. Nevertheless, some products are fragile and things can happen that preclude all our efforts. Some breakage during shipping should be expected. Inspect your shipments immediately. You must notate any loss or damage on the bill of lading before signing. You must notify us of any loss or damage in writing within ten (10) days in order to receive credit or replacements. Please save broken items and packing material for at least two weeks. Some carriers require inspecting these goods in order to pay damage claims. Damage or loss claims are subject to approval by the carrier. Product quality issues must be reported within thirty (30) days to receive credit or replacements. Chazerly Designs, Inc. is not responsible for claims or amounts above the cost of goods. Shipping charges are not refundable.

Payment Methods
All first time orders require payment in advance. We accept Visa, MasterCard, American Express, Discover cards. C.O.D. orders may be accepted for domestic shipments only. Payment must be made with a certified check or money order.

Shipping Methods
Standard shipping is via UPS. Large orders may ship via truck. Orders placed after 1:00 p.m. Central Time may be shipped the following day. Items that are not immediately available may be placed on backorder without notice.